Nest account

[Lala2]

So $6.00 is being taken out of my bank to pay for what?exactly,because I should be able to see video for about 30 days and I get clips up to maybe 2 hours.

[MplsCustomer]

@Lala2 

This is what you get for each level of a Nest Aware subscription for each camera or doorbell:

https://support.google.com/googlenest/answer/9681538

[zoeuvre]

Hi folks,

@Lala2, thanks for reaching out, and I'm sorry for the late reply. Let's sort this out. 

Have you signed up for a Nest Aware subscription? If not, do you have someone else in your home who has access to your account and might sign up for it? Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @MplsCustomer. 

Best,

Zoe

[zoeuvre]

Hi Lala2, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe