Nest aware camera

[Arreis]

Camera only stores 3 hrs of activity and Google is not acknowledging my subscription

[Cathal_S]

Hi Arreis,

This is a community forum supported by other users and community specialist's. You would need to contact a Google representative for help with your Nest aware account.

Please use the link below.

Get help:

https://support.google.com/googlenest/gethelp 

[zoeuvre]

Hi folks,

@Arreis, thanks for reaching out, and I'm sorry for the delay. Let's sort this out. 

A few questions: What type of Nest Camera do you have? Are you signed into the Nest app or Google Home app? Also, do yo have a Nest Aware subscription? 

I'll look forward to your response. 

I appreciate your help, @Cathal_S. 

Best,

Zoe

[zoeuvre]

Hi Arreis, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe