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Nest aware recording

Danesca
Community Member

Would like to see if I can get footage of an event that was captured on a date that is longer than 30 days even though I only have the 30 day subscription. Is there a way to get it? Even if I pay more?

2 REPLIES 2

JWillRVA
Community Member

Short answer is No. It’s gone.

tajennifer
Community Specialist
Community Specialist

Hi Danesca,


Thanks for reaching out! I understand how frustrating it can be to lose access to video events. I'm sorry to inform you that there isn't currently a way to recover deleted or expired video history or snapshots, even through additional payment options.

 

Let me know if you have more questions.

 

Best regards,

Jenny