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Nest aware

Mw0706
Community Member

I have the Nest Aware subscription, but for some reason, all of my wired cameras are not giving me constant video. Like when I go to history, it will only show me the times when there was an alert. It won’t show me anything else. It used to, but now it only allows me to do it on the doorbell. I can’t figure out how to see what cameras are connected to my nest aware subscription or how to change it back. I don’t want to keep paying for it, if I’m only getting the doorbell. 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Best Regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

aatienza
Community Specialist
Community Specialist

Hey Mw0706,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


I appreciate the help, Brad.

 

Thanks,

Archie