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Recover old footage

Zsu
Community Member

Is there a way to recover older than 3 months camera footage. I presume it goes to the Cloud, and maybe for some extra payment we could get hold of it.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Zsu 

Google Nest does not retain video history beyond our subscription period:

"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days."

https://support.google.com/googlenest/answer/9681538

I think it would probably be unethical or illegal for Google Nest to secretly retain our video history without our knowledge or permission.