Replace 2 dropcams

[Kathypepper4]

I want to redeem my replacement for dropcam

[Kathypepper4]

How about talking to human!!!!

[MplsCustomer]

@Kathypepper4 

Google Nest does not publish support phone numbers. To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[Jenelyn_O]

Hi folks,

Thanks for reaching out in the Google Nest Community forum. We'd like to check for options. Please fill out this form and let me know once you're done. 

I appreciate the input, @MplsCustomer.

Best,

Jenelyn

[zoeuvre]

Hi Kathypepper4, 

We've received your form—thanks for filling that out. Please keep an eye on your email, as someone from our team will reach out to you to assist you more. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.
 

Regards,

Zoe

[Lmarieweilert]

Will they give us replacements for our older drop cams? I have two and wondering if you received any information. Thank you! Linda 

[Lance_L]

Hey everyone,

@Lmarieweilert, I’d be glad to help you with this. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Thanks for the help, MplsCustomer, Jenelyn, and Zoe.

All the best,

Lance

[Lance_L]

Hi folks,

@Lmarieweilert, we haven’t seen your form submission come through — were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Regards,

Lance