Run from google nest!!!

[Malinda585]

I cancelled my subscription last May, as I had moved. 
2 weeks ago, I was billed $150 for an annual subscription. 
I promptly found a number and called to get a refund. 
I spoke with someone who let me know my request would be reviewed and they would email me with the results.  
Two days later, I receive and email saying they refuse to refund my money. 
Why?  I have no idea. 
Why would a company like google Nest be so dishonest?

[Winchester]

goggle nest is indeed very bad, I was promised a replacement of my google home mini, but it became a refund of US25 store credit after following their step to return my faulty google home mini.....