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Saving none event clips

Djdrichards
Community Member

Is there away I can save footage that didn't come up as and event on my Google nest cameras? I have nest aware and all of cameras have cords ran too them.

 

 

 

5 REPLIES 5

Cathal_S
Gold Product Expert
Gold Product Expert

Hi,

You can only create video clips from detected events in the video history. You can’t create video clips from footage with no activity. Hopefully Google changes this when they make the promised updates to the Google Home app this year.

 

Regards,

Cathal

 

Regards,
Cathal

Panzer
Community Member

This is a real issue.  As a Nest Aware subscriber with an older wired doorbell this feature was the main reason I chose Google (Nest) when recently purchasing a couple outdoor cameras.  Google is less than transparent that I can only save Event videos.  (If that's all I wanted.. I would have considered Arlo or Ring).

Hilljere
Community Member

This issue is quite ridiculous.  Almost everything important that happens on my cameras is not tagged as an 'event'.   Is there any reason we can't record clips of what we actually want?   Why does google continue to make the software worse than it was 5 years ago?  Is anyone paying attention to major issues like this?

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

P.S Thanks for the help, @Cathal_S!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.