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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25288 Views
  • 186 replies
  • 42 kudos

Nest Aware Plus not working

I recently purchased two wired nest cameras and subscribed to nest aware plus. It is not recording any events or video and is not sending notifications. I can view live feed and I know there are events that should have been recorded and notifications...

Steph0 by Community Member
  • 380 Views
  • 5 replies
  • 0 kudos

Not getting notifications for nest aware or alerts

I have four best outdoor wired cameras and lately they have been really hit and miss with notifications and alerts. The cameras are sometimes missing people and sometimes sending alerts to our phones several minutes after the event took place. Any id...

911 help me now

Home got broken into and I need to retrieve a video. Help please 

Hxjxkf by Community Member
  • 285 Views
  • 4 replies
  • 0 kudos

Resolved! Help finding video timeline for Nest Aware subscription.

Hello. I use IOS and Google Home to monitor my Google Nest cameras. Previously I was able to view the video timeline for all of my wired cameras. Now I can only find recorded events. How do we view timelines with the changes in the app?

When all the phones are away, then it is "no body at home"

Everyone is the household has the away sense location enabled. When I am away and others are at home, the door locker automatically locks the door. I hope it waits till everyone has left the home then locks the door. If one of us is still home, there...

Rogerdl by Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Google Aware plus download custom length video sequence

Hi, I have two Nest Outdoor cams and a Google Aware plus subscription. The cameras were installed as per Google's instructions using the Google Home app. So far all has worked just fine until I have a clip that shows a burglar around our house which ...

Nick007 by Community Member
  • 406 Views
  • 5 replies
  • 0 kudos

Subscription

What do I need to do to get my camera back on and is there a number that I can call to talk to someone

19525 by Community Member
  • 403 Views
  • 4 replies
  • 0 kudos
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