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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 33 kudos

Resolved! upgrade from free to paid subscription - recover recorded events

Hi, our nest aware trial subscription ended recently and we forgot to upgrade to a paid subscription. Some events happened last night (saw the thumbnails in the notification area on my phone), but we can't find these events in the history as they hap...

thomas_lt by Community Member
  • 4 replies
  • 0 kudos

Adding Nest Detect to an existing system

I can not add two new additional Nest Secure Detector ( for door or window)The Nest App on my Android works fine with 4 Detectors already installed along with two doorbell cameras.the App will recoginize two detectors I purchased through Ebay. the ba...

studekid by Community Member
  • 1 replies
  • 0 kudos

Sound Detection not working

I have set up nest aware. I was on chat with support for a few hours. My Google Home Mini is setup with my nest aware. I played a smoke alarm sound on YouTube and nothing happened. I noticed my Google home mini can only hear after I have tapped on it...

History video won’t load

I just installed our new nest doorbell (wired, gen 2) and since it won’t connect to the nest app anymore set it up under Google home. I get notifications for the doorbell like I used to from nest but when I go to history the video won’t load/show. We...

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Resolved! different camera locations for one Nest aware account?

I have cameras for my house and cameras set up at two different shops (3 different internet accounts) Can I have all cameras on one Nest Aware subscription? I can view them all an my HOME app, but the subscription is only attached to my house cameras...

TFletch by Community Member
  • 4 replies
  • 0 kudos

Lisa Cook fraud

Hello, my name is Lisa Cook Money has been taken out of my checking account in March 2022 and March 8 2023. I am not interested in this subscription. Please cancel this service and stop taking money out of my account. My card number ends in *Removed ...

Anonymous by Not applicable
  • 4 replies
  • 0 kudos