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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 70949 Views
  • 186 replies
  • 57 kudos

I WAS CHARGED $230 AND NEED TO KNOW WHY

I cannot find any customer service number and have no idea why our card was charged $230. Please contact me ASAP. I do not want to provide any personal information on this ridiculous community page.

ORRHOMES by • Community Member
  • 346 Views
  • 1 replies
  • 0 kudos

$200 Google Store Gift Card

I received an email for the $200 Google store gift card and there is absolutely no way to redeem this gift card. I contacted Google and they said they will open a case. This is absolutely unacceptable. I’ve been paying money for this subscription and...

Google Nest Aware is impossible to cancel!!

I have been trying to cancel Nest Aware for over a year, have documented conversations, names and case numbers,Is no one at google Nest Aware smart enough to accomplish this simple task?

Angus2017 by • Community Member
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Double billed

I have been billed twice for over a year. I migrated to a nest aware subscription but the legacy subscription incorrectly didn't get cancelled. It looks like this is a common issue from looking in the forums. I've contacted nest aware support and the...

thebignev by • Community Member
  • 1845 Views
  • 8 replies
  • 5 kudos

Nest HUB MAX not recording video

horrible customer service- NO ONE HAS AN IDEA 5 calls 28 minutes NO ONE CAN HANDLE THE ISSUE ALL THEY DO IS REITERATE THE SAME STATEMENTSGOING TO CANCEL - GO TO ANOTHE BRAND

Video Playback Problem

I have 2 legacy Nest cameras, 3 newer Nest indoor cameras, 2 outdoor battery Nest cameras, a Nest doorbell, Google mesh wifi, and a Yale door lock. I also have a Nest Aware Plus subscription. It is maddening that I can only see video 24/7 recording a...

GoGi by • Community Member
  • 573 Views
  • 3 replies
  • 1 kudos

Resolved! Renew suscripción

Is incredible since google got  nest I can’t renew my subscription 

Permelina by • Community Member
  • 523 Views
  • 1 replies
  • 0 kudos
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