01-18-2023 01:06 PM
I bought the subscription and got 3 nest camera batteries and it says I don't have a compatible device.
01-18-2023 05:43 PM
It sounds like you either purchased your Nest Aware subscription from a different Google Account or for a Google Nest "home/structure" different from the one where your cameras are.
01-22-2023 04:44 PM
Hi folks,
Checking in — have you checked if you’re signed into the right account and you’re on the right home structure when signing up for the Nest Aware subscription as shared by MplsCustomer? If so, how did it go? Let me know if you need more help.
I appreciate the help, MplsCustomer.
Thanks,
JT
01-25-2023 05:05 PM
Hey 1975RAMBO,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
JT
01-26-2023 07:28 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.
Thanks,
Archie