Hi @CrisGuerra,
Thanks for posting here in the community. I'm sorry to hear your video history disappeared on your Nest Camera. I'm happy to help!
To better understand the situation, I'd like to ask a few questions:
- When did the inconvenience start?
- Do you have an active Nest Aware subscription?
- If so, What kind of subscription do you have?
In the meantime, let's check this tip:
- Check Your Internet Connection: Ensure your Wi-Fi is stable. A weak connection can disrupt video recording and uploading.
Keep me posted.
Best regards,
Melany
