help please with device

[m2046]

I'm having lots of trouble with my device and can't cancel my nest account not to mention my Samsung account keeps changing to Chinese language! I'm terrible with my device and would pay someone who is good with phones

[ByronP]

Hi m2046,

Thank you for posting here in the community. I´m sorry that you are having troubles with your phone and the Nest account. I understand how frustrating it is when you don´t know what´s happening with your phone. Help´s here.

For this concern, can you tell me more about the issues that you´re having? 

Do you try to cancel the Nest account, or just the subscription?

Why do you try to cancel your Nest account?

Please keep me posted.

Regards,

Byron