nest aware

[PSB]

My Nest account will not let me subscribe to Nest Aware.  There is no subscribe button on the App.  Pls help.

[Ashepherdson]

You can always try through the web portal if the app is giving you trouble, 

https://store.google.com/ca/product/nest_aware?hl=en-GB

[Bgoldstein74]

I’m having the same problem. If I go to the nest aware menu in the app I get a feature list but no sign-up button. I just installed a new nest outdoor camera yesterday and should be eligible 

[Ashepherdson]

Did you try the web portal I linked above ?

[Bgoldstein74]

Yes, I tried different browsers, app and web portal. Because it was installed for security reasons I gave up on the free trial and just purchased a year subscription. For what it’s worth I also ran into the login loop that others are hitting on Chrome and had to use Safari to get to the site on my iPhone. Seems fine on iPad so probably some stale cookie issue.

[Ashepherdson]

Probably so, in any case I'm glad you got it worked out!

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.