cancel
Showing results for 
Search instead for 
Did you mean: 
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Subscription

HQ can’t seem to help me either on this. Neither mine or my partners Google store page is working. Trying to get nest aware but it ends up showing nothing when it comes to the “options”

Txfinest by Community Member
  • 341 Views
  • 2 replies
  • 1 kudos

Familiar face recognition on next aware

Hi all. And pixel 7Have a nest wired for doorbell with nest aware subscription. Everything works except familiar face feature. I have followed all instruction available form Google, as well as those suggested in blogs etc. I get back message about a ...

Subscription

I delete my nest aware plus my mistake, anyway of getting it back it’s pay for a year

Carmenlp by Community Member
  • 214 Views
  • 1 replies
  • 0 kudos

Nest Aware Subscription Refund

You charged my account for nest aware subscription yesterday on the 5th. When I noticed it this morning, I canceled the subscription. I need a refund ASAP to keep my bank account from going in the negative. Please let me know where I can email or cha...

SheliaR by Community Member
  • 352 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t skip or remove unknown face

Good day readers!Last week I got a new unknown face I wanted to add, but the clip isn’t loading.Now when i try to skip the face still remains and I can’t delete the unknown face in the option.anyone know with this problem?

PhantaRhei by Community Member
  • 2374 Views
  • 5 replies
  • 0 kudos

Nest away not working but I paid for it

I paid for a yearly subscription to Nest Aware and just realized that the feature is no longer available. I realized that it was gone when I needed it the most!!!google, you charged me $150!!! Where is my service??

RG123 by Community Member
  • 396 Views
  • 3 replies
  • 0 kudos

Sound Detection Features Not Available?

Hello,I am trying to enable the sound detection features for 2 speakers inside my home, but when I get to the page where I select which sounds I would like to detect, the Next button always remains greyed out (see screenshot). I've rebooted multiple ...

teroot by Community Member
  • 1333 Views
  • 13 replies
  • 2 kudos
to vote