cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Nest Aware Subscription unlinked from my account

I noticed that my recording history didn't load properly for the last couple of weeks and months. I noticed today that this was because my nest aware subscription that I pay for annually was somehow unlinked from my nest account. I basically paid for...

Cancelled Nest Camera Subscription but 1 remains Active

I already cancelled my Nest Aware Google subscription for 3 Nest cameras. But I can see from the Nest Aware app that there is one camera that is still showing as Active. It happened for the last 3 years that I got double charged (one every March and ...

ig_nest by • Community Member
  • 487 Views
  • 1 replies
  • 0 kudos

Unable to cancel the Nest aware subscription

I've been trying to cancel Nest Aware subscription since 2024 September since I have moved to new address, but I'm not able to do so.Now the one year is up and I was just charged $80 for new year worth of subscription.Help page is worthless and i can...

seungjlee by • Community Member
  • 1553 Views
  • 5 replies
  • 4 kudos

How to export faces

I want to backup the list of faces. How do I do that? If no first party support for this, any third party ones?

CyberMew by • Community Member
  • 538 Views
  • 1 replies
  • 0 kudos

Nestor aware

I’m getting charged the eight dollars a month but when I try to cancel it through my phone, it says I don’t have a subscription. Cannot get a hold of anybody no phone number and all your robots. Just hang up the phone on me. It’s been at least 18 mon...

Charged twice

I have been charged twice for several years for the same subscription:1. NEST LABS PALO ALTO CA2.Google Nest CAIt's for the same service, for the same amount.Even on the subscription page, it says at the same time that no subscription is active, and ...

Free trial???

So I just signed up for the free 30 day trial of Nest Aware, and the setup skipped the option to enable extended video history. When I went to enable it manually, it said I needed a subscription, and to choose my payment option. "No big deal" I thoug...

Kookacola by • Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Nest Doorbell - Product reliability

Nest Doorbell - BatteryI am unable to see my video event history for past 30 days despite being on Nest Aware Trial. Context:I went out of my home yesterday morning at 8.30 AM. I had event history up to 8.30 AM. After 8.30 AM, 0 notifications, 0 even...

vinuthag by • Community Member
  • 419 Views
  • 1 replies
  • 0 kudos
to vote