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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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New subscription

Hi I’m looking to get 24 hours video recording how to a sigh up for it 

Alaia by • Community Member
  • 417 Views
  • 1 replies
  • 0 kudos

Nest Aware/Doorbell cameras/Annual cloud service

I have tried several different ways to connect or speak to someone within Nest Aware or Google Customer Service, but there are disconnected phone numbers. The drop-down menus do not give the proper choices, nor is there an option to speak to someone....

Re: Nest Aware Home/Away stopped working

Seems like we may be going through similar issues. Always glad to see we’re not alone. After having gone through the knowledge base articles and tried numerous steps, like resetting my password, creating a new Google account to link to the original N...

Nest Aware Home/Away stopped working

About 2 weeks ago the Home/Away assist feature stopped working & no longer recognizes when I’m home or away. I’ve tried all the troubleshooting options that I have found & nothing is helping.

Need some help…missing history on nest aware

If I open the nest app on my iPhone I see all my history. But on my iPad it stops logging events between 8pm and 7am every day. I’ve compared settings and they all seem the same. Anybody know this issue?

Cmk1 by • Community Member
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! Nest recording history

Hi, I cannot see the nest camera’s recording. It is just frozen. How do I fix this?

Home1984 by • Community Member
  • 763 Views
  • 1 replies
  • 1 kudos

Nest Aware Subscription unlinked from my account

I noticed that my recording history didn't load properly for the last couple of weeks and months. I noticed today that this was because my nest aware subscription that I pay for annually was somehow unlinked from my nest account. I basically paid for...

Cancelled Nest Camera Subscription but 1 remains Active

I already cancelled my Nest Aware Google subscription for 3 Nest cameras. But I can see from the Nest Aware app that there is one camera that is still showing as Active. It happened for the last 3 years that I got double charged (one every March and ...

ig_nest by • Community Member
  • 491 Views
  • 1 replies
  • 0 kudos

Unable to cancel the Nest aware subscription

I've been trying to cancel Nest Aware subscription since 2024 September since I have moved to new address, but I'm not able to do so.Now the one year is up and I was just charged $80 for new year worth of subscription.Help page is worthless and i can...

seungjlee by • Community Member
  • 1558 Views
  • 5 replies
  • 4 kudos
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