cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Charged twice

I have been charged twice for several years for the same subscription:1. NEST LABS PALO ALTO CA2.Google Nest CAIt's for the same service, for the same amount.Even on the subscription page, it says at the same time that no subscription is active, and ...

Free trial???

So I just signed up for the free 30 day trial of Nest Aware, and the setup skipped the option to enable extended video history. When I went to enable it manually, it said I needed a subscription, and to choose my payment option. "No big deal" I thoug...

Kookacola by • Community Member
  • 499 Views
  • 1 replies
  • 0 kudos

Nest Doorbell - Product reliability

Nest Doorbell - BatteryI am unable to see my video event history for past 30 days despite being on Nest Aware Trial. Context:I went out of my home yesterday morning at 8.30 AM. I had event history up to 8.30 AM. After 8.30 AM, 0 notifications, 0 even...

vinuthag by • Community Member
  • 420 Views
  • 1 replies
  • 0 kudos

Cannot Cancel Nest Aware Subscription

I, like many other users, am unable to cancel my legacy Nest Aware subscription from either my Google Account/Subscriptions or Nest's Self-Help Portal.I cannot even get in contact with Nest directly as their only channels for Support are Facebook & X...

LCrandall by • Community Member
  • 549 Views
  • 2 replies
  • 0 kudos

Nest Account Snafu

I migrated my Nest (1st Gen) account to Google several months ago and I have 3 problems: (1) I can't access my Nest/Google account except from my iPhone. The error message on my non-Apple laptop says I am not the owner of the account. (2) The Google ...

Nest Aware refund

I've had nest aware for a few years now for the same camera, moved addresses a couple of times. I was just double charged for a nest aware subscription. I paid recently for my new address last month. Then tonight I get a random email saying I was cha...

HunterF by • Community Member
  • 399 Views
  • 1 replies
  • 0 kudos

Confidential Information Required to Subscribe to Nest Aware

WARNING - DO NOT BUY ANY GOIGLE NEST PRODUCTS IF YOU NEED NEST AWARE!!What they do NOT tell you is that you will NOT be able to subscribe/renew to Nest Aware using any form of payment unless you provide extremely confidential information online. NO O...

Charged twice

I have a google one account and I pay a monthly subscription, Today I had another charge for a yearly subscription to Nest, my nest account has been migrated to Google and this charge does not show up. If I try to cancel subscription then it also tri...

Delete a account

I need to delete a account to add a new one

DEB1124 by • Community Member
  • 365 Views
  • 1 replies
  • 0 kudos
to vote