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Subscriptions and Services

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Subscription Price Increase

The recent increase in subscription pricing has forced me to cancel my subscription. However, I am willing to renew my subscription and continue my relationship with Nest. But not at the present increase in price an additional 25% to $130. I gone fro...

Wilsdav by • Community Member
  • 151 Views
  • 0 replies
  • 1 kudos

Subscription

I didn’t wanted to renew my subscription, I thought I had removed my credit card

Tabatta by • Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Charged for nest subscription that I cancelled

I just received a 107.25 charge from Nest. My nest aware quit working months ago, even though I still had an active subscription. I contacted Nest and cancelled my subscription. I no longer use a nest doorbell for this reason. I am now being charged ...

sderrow by • Community Member
  • 644 Views
  • 1 replies
  • 0 kudos

Service not connected

My best is not working for months and keeps billing me for planits haven’t been connecting to service and all I been looking up is not working I been leaving chats and thing but no one answering. I want to cancel subscription and get refund for month...

Kakala by • Community Member
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Subscription on inactive account

I have the following problem: I just contacted Google Support via chat and encountered the following issue. I have an account that is now inactive because I haven’t used it for two years. That account has a subscription that I would like to transfer ...

HMEMN by • Community Member
  • 689 Views
  • 3 replies
  • 0 kudos

Dispute Charge on my account

I was charged $100 on a card that was not authurized to be charged on. Need to reverse charge and put on another card for payment. Can find anywhere to dispute this or call someone.

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