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Subscriptions and Services

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Subscription Price Increase

The recent increase in subscription pricing has forced me to cancel my subscription. However, I am willing to renew my subscription and continue my relationship with Nest. But not at the present increase in price an additional 25% to $130. I gone fro...

Wilsdav by Community Member
  • 151 Views
  • 0 replies
  • 1 kudos

Subscription

I didn’t wanted to renew my subscription, I thought I had removed my credit card

Tabatta by Community Member
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Charged for nest subscription that I cancelled

I just received a 107.25 charge from Nest. My nest aware quit working months ago, even though I still had an active subscription. I contacted Nest and cancelled my subscription. I no longer use a nest doorbell for this reason. I am now being charged ...

sderrow by Community Member
  • 644 Views
  • 1 replies
  • 0 kudos

Service not connected

My best is not working for months and keeps billing me for planits haven’t been connecting to service and all I been looking up is not working I been leaving chats and thing but no one answering. I want to cancel subscription and get refund for month...

Kakala by Community Member
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Subscription on inactive account

I have the following problem: I just contacted Google Support via chat and encountered the following issue. I have an account that is now inactive because I haven’t used it for two years. That account has a subscription that I would like to transfer ...

HMEMN by Community Member
  • 689 Views
  • 3 replies
  • 0 kudos

Dispute Charge on my account

I was charged $100 on a card that was not authurized to be charged on. Need to reverse charge and put on another card for payment. Can find anywhere to dispute this or call someone.

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