nest minis continually stop working. want to delete and start over

[mary3199]

want to delete all nest minis and start over. have continual issues on connection

[Princesss]

Hi Mary,

Thanks for visitng the Community.

If you're having issues with the connection of your Google Nest Mini, please make sure that it is within good distance from the router. However, if you want to start over setting it up, you can follow these steps:

1. Open the Google Home app .
2. At the top left, tap Add Set up device New device set up new devices in your home.
3. Follow the in-app steps.

If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.

Hope this helps.

Best,

Princess

[mary3199]

tried reset. wouldn’t reset.

[Princesss]

Hi mary3199,

Thanks for the update.

What LED lights are showing to your Google Nest Mini when you attempted to reset it? Did it notify you that the speaker is resetting? Lastly, do you still remember when and where did you purchase your Nest Mini so we can check its warranty?

Best,

Princess

[Princesss]

Hi mary3199,

Chiming in to check if you still need help with this?

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread.

Best,

Princess

[Princesss]

Hi Mary,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

Best,

Princess