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Can’t connect my smoke detector nest product to my new wifi

frmisael
Community Member

I changed my internet supplier with a new wifi. I have two nest smoke detectors and can’t reconnect them to the new wifi and also my nest app 

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@frmisael 

Did you try the steps Google Nest suggests?

https://support.google.com/googlenest/answer/9223575

We don't have any Nest Protects, but I suspect this is done with a bluetooth connections (as it is with a similar process for 1st gen Google Nest cameras and doorbells), so your phone will probably need to be close to your Nest Protects.

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1 REPLY 1

MplsCustomer
Bronze
Bronze

@frmisael 

Did you try the steps Google Nest suggests?

https://support.google.com/googlenest/answer/9223575

We don't have any Nest Protects, but I suspect this is done with a bluetooth connections (as it is with a similar process for 1st gen Google Nest cameras and doorbells), so your phone will probably need to be close to your Nest Protects.