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Can't get rid of "Smoke" Message on the App or Next.com

PeterSJC
Community Member

I had a false alarm on one of my Protect devices.  I had to remove it and take out the batteries to keep it from sounding alarm. Now I keep getting "Smoke - Heads Up" messages on my phone/ipad and online. 

Tried uninstalling and reinstalling but still get the message. Really frustrating. How do you get rid of it?

1 REPLY 1

Ceehad
Community Member

Same here.  Alarm went off 2:30 in the morning.