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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3716 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 138080 Views
  • 243 replies
  • 11 kudos

Nest protect will not factory reset

My best protect will not do a factory reset to join the network. It is version 3.0.5.3 i have followed all the instructions and tried to factory reset 10 times - it completes the cycle but does not reset and states living room on wake up, we changed ...

Dcs78 by • Community Member
  • 532 Views
  • 1 replies
  • 0 kudos

Bring back song quiz

why did song quiz get taking off the google home. I really do hope that they bring it back. It was super fun. I would play it almost every day while I'm cleaning my house or cooking dinner. Now I have nothing to do but to listen to music. Please brin...

Nest Protect Hot Battery

Seeing from other thread that very hot batteries in Nest Protect are a known issue. Would like to understand whether the device is safe to keep using with fresh Lithium batteries. Please see Case ID is 9-1936000035895.

labitzky by • Community Member
  • 920 Views
  • 4 replies
  • 0 kudos

Nest protect smoke and co

What is the difference between two models of nest protect S3000BWDE and a3003LWGB. They are both wired. I just need to know before I make my purchase.thank you all in advance.

amirsmhd by • Community Member
  • 616 Views
  • 1 replies
  • 0 kudos

Resolved! Problems with nest doorbell and password reset

I have a wired nest doorbell camera. I used to sign in with a Hotmail account.Foolishly I decided to finally migrate to my Google account. Now when I sign into nest with my Google account, no products are paired. When I try to pair the camera to the ...

Stouty by • Community Member
  • 1319 Views
  • 4 replies
  • 0 kudos

Low Battery Alerts and Beeping

I get low battery alerts and beeping at midnight on my nest smoke detectors. I did not get any warning that it was a low battery until then. Is there anyway to get low battery alerts prior to midnight before the battery goes completely dead. These ar...

Resolved! Nest smoke detector too much sensitive

Hi.. i just bought an install bunch of nest smoke detector for a complex.All the residence are complain that the device is too sensitive, and very loud.The alarm turn on when they cooking atc. Any option to play with the sensitivity of the device or/...

Menny770 by • Community Member
  • 932 Views
  • 1 replies
  • 0 kudos

Nest smoke alarms not meeting Australia legislation

Hello,The Google nest smoke alarms don't meet the Australian standards AS3786-2014 for "non removable batteries" in their battery operated only versions. Is there an exception coming in Australia like there is overseas for the non-wired versions or i...

Tash3000 by • Community Member
  • 2253 Views
  • 1 replies
  • 1 kudos

Protect Battery Test Beeps

Hi Community, our Nest Protects regular make a little beep every day. It's infuriating. It might be, checking the logs, the battery test. Certainly in app all tests are running and no issues are reported so I assume it is this.But why would every bat...

Doonan79 by • Community Member
  • 2091 Views
  • 8 replies
  • 0 kudos
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