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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3892 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 143751 Views
  • 243 replies
  • 11 kudos

Nest Cam for Office

Hi,I use Nest cams personally at two properties and the app / web interface works great to toggle back and forth. Our office uses G Suite and we want to set up some Nest cams there as well. To avoid cross over with my personal residences, I wanted to...

skoles by • Community Member
  • 1970 Views
  • 5 replies
  • 0 kudos

Brand New Nest Protect Gen 2 low battery

Hello, I upgraded my Gen 1 Nest Protects with Gen 2 about 45 days ago; two of the units are working just fine and one indicated low battery last week. All units are wired, I replaced the batteries on Sunday and the new Lithium Energizer batteries wok...

PatrickF by • Community Member
  • 1491 Views
  • 3 replies
  • 0 kudos

Nest protect false alarms

My Nest Protect went off overnight last night. It said that there is a fire in our daughter's bedroom. There was no fire and I managed to silence it before the alarm sounded. It is now continually telling us that we have silenced it and has warned us...

MoRo by • Community Member
  • 1995 Views
  • 4 replies
  • 2 kudos

Replacement chime and stickies

Moved and need a replacement door bell chime and stickies for all the detectors on the door for nest detect. Thank you!

Jmo by • Community Member
  • 949 Views
  • 2 replies
  • 0 kudos

Cannot connect to WiFi- list of detailed codes?

Okay, brand new nest protect. Can’t connect it to my WiFi. I get through searching for network, testing network, connecting to network, and it hangs up there. I’ve reset my router, uninstalled and reinstalled the nest app on my iPhone 11pro, reset th...

Ltn by • Community Member
  • 1705 Views
  • 3 replies
  • 0 kudos

Power outage in house and nest alarm ischirping

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Barbara Gorman ...

rgaila by • Community Specialist
  • 545 Views
  • 0 replies
  • 0 kudos
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