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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3611 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 134372 Views
  • 243 replies
  • 11 kudos

Need replacement back plate for nest protect

I have a broken back plate to the nest protect and can’t find one anywhere. I contacted customer support at Google and they said because it was out of warranty they could not send me one. They confirmed they have them and have the ability to send the...

Aquaking by • Community Member
  • 6203 Views
  • 10 replies
  • 1 kudos

Nest Protect 2nd generation wire needed

Hi there, recently we had to take down our Nest Protect (due to renovating) and we have misplaced/ cannot find the wire connector to one of our Nest Protects. I tried looking on the website for a wire replacement - but don’t see one. Could you email ...

takuypers by • Community Member
  • 1279 Views
  • 3 replies
  • 0 kudos

Nest fire and carbon monoxyde alarm

I bought a nest fire and carbon monoxyde dectector alarm to instal at my mom's who is old and lives alone. However, I only receive notifications when something happens. If I sleep, I don't hear or see them. I want an alarm to wake me up if the alarm ...

Joce_F by • Community Member
  • 2539 Views
  • 6 replies
  • 0 kudos

Recordings have stopped

how can I set up recording as I have just got still images not live recordings, don’t feel safe in my own home anymore as can’t see anything

Mummabear3 by • Community Member
  • 1352 Views
  • 3 replies
  • 0 kudos

Recycling Nest Protect in Canada

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: Maury Markowitz...

rgaila by • Community Specialist
  • 1265 Views
  • 2 replies
  • 0 kudos

Nest protect will not sync to app

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.Original Poster: St Vincent De P...

rgaila by • Community Specialist
  • 524 Views
  • 0 replies
  • 0 kudos
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