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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4453 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 153427 Views
  • 243 replies
  • 11 kudos

nest protect said something

my nest said something while we were sleeping. is there a place to see what was said and by which protect? can’t seem to find anything in the app.

tz by • Community Member
  • 1206 Views
  • 3 replies
  • 0 kudos

Second Home

My Nest Aware is not working on the cameras on my second home. It originally worked when I set the cameras up. Do I have to pay for a Nest Aware Account for both homes?

false C02 alarms when there is no C02 present.

I have a sealed AMGF battery backup system for my solar, it works great, but during an extended power outage the Nest alarm detects C02. I have a stand alone C02 detector in the room, it never goes off.An AGM (absorbed glass mat) battery contains a s...

alvig by • Community Member
  • 807 Views
  • 1 replies
  • 0 kudos

what do i need to replace my nest protect

this is what i currently have Protect (first code):PRJF08 05CA02AC3614016W NEST-2FB4Model Topaz-1.11Ser#. 05CA02AC3614016WSoftware 3.1.4r3replace by nov 24, 2021

kewaynco by • Community Member
  • 1066 Views
  • 2 replies
  • 0 kudos

goggle nest mini

I have brought another goggle nest mini and want to add it to my account and different room. I have put it near my bedroom t.v, will that be a problem when it is on with the noise? I have not had any email to say that I am connected and welcome? Plea...

sandradee by • Community Member
  • 1436 Views
  • 3 replies
  • 0 kudos

Installing Nest Protects crashes app

Hi - We bought a home that has multiple NEST apps already installed. I am now trying to bring the Protects online and my iPhone app keeps crashing. There was a thread that discussed this and the solutions was to keep trying over and over and somebody...

jim4004 by • Community Member
  • 7552 Views
  • 9 replies
  • 2 kudos

Nest Secure

I cannot find the home and guarding feature anymore on my nest app if I can find or get some help with reputting it back on the app it will really be appreciated

remote silencing of low battery alarm

I'm on holiday for 3 weeks and my app and neighbour tells me the alarm is chirping. Can I silence the chirp remotely and if not why not as I cannot be the only person to have this problem. My neighbour is annoyed, quite rightly so!

MT by • Community Member
  • 4041 Views
  • 4 replies
  • 2 kudos
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