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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2072 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 123813 Views
  • 243 replies
  • 11 kudos

Nest p006 (3.10)

Hi im having trouble connect the nest protect to my home wifi with error code p006(3.10) I’ve restarted my WiFi and no luck’ also placed the protect next the the WiFi router and still no luck.

Srt_ra by • Community Member
  • 505 Views
  • 1 replies
  • 0 kudos

Unable to connect to new Router

Have just changed my WiFi router. Have tried to update the WiFi information via the Nest app, but it just hangs after connecting to the device. Then tried disconnecting and re adding one of the devices, but then it tries to connect to one of the exis...

NevilleL by • Community Member
  • 488 Views
  • 1 replies
  • 0 kudos

nest protect.

it won't connect to my wifi. I have 3 and all show offline after working for years. I tried to reset one to factory setting and now that one I can't add it to the app. when I try to add it. shows my nest doorbell cam the other 2 are on the app as off...

zeca1 by • Community Member
  • 683 Views
  • 4 replies
  • 0 kudos

Nest Protects and eero Pro 6e - Shows as offline

I am running a eero Pro 6e mesh network throughout our home and all is good with it. I have over 35 devices connected to this network and everything is good; EXCEPT:1. I have Nest thermostats (2), Nest Temperature sensors (2), and nest doorbell wired...

Carolrobr by • Community Member
  • 707 Views
  • 1 replies
  • 0 kudos

Resolved! Protect V2 does not connect for writing history

Hi, I have four Nest Protect V2 in my network; three work just fine but one does not check WiFi (Access Point 3m away, signal checks fine) and writes history like the others. It is connected (test with centre-button succesfull) and the app shows conn...

RM59 by • Community Member
  • 1069 Views
  • 4 replies
  • 0 kudos
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