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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4153 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 146428 Views
  • 243 replies
  • 11 kudos

Resolved! Majority of smoke alarms offline

Hi, I have five smoke alarms, but only one of them is showing as online. One of them was beeping last night (now disabled) but there are no other error messages or alerts. I have no idea whether the system is Gen 1 or Gen 2.Our WiFi network is workin...

Bilko by • Community Member
  • 1179 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Protect setup connection issue

I have been unsuccessful adding my nest protect device back into the nest app. Currently have two thermostats and 4 cameras running with no issues. But when I try to add nest protect they only want to connect to one specific nest IQ camera and I keep...

Aplusr by • Community Member
  • 1265 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to reconnect Nest Protect to WiFi

Hi, One of my Protects went offline. It did not recover for a month. Now I've reset it and am trying to add it again.This does not work, Ive'tried with iPhone 12 and iPhone 6s, after some tries I can enter a WiFi password, but it always ends with p00...

Jeroen3 by • Community Member
  • 1595 Views
  • 6 replies
  • 0 kudos

Resolved! Need help Adding product

Product installed prior to scanning. I cannot remove to scan however I have the box product came in. Can I use serial number on box?

Nest Protect Google Home Script Automation Broken

I wrote an automation using YAML on Home.google.com and it used to flash/pulse all my Philips hue lights red and blue and then stay red. Everytime Someone burnt their toast or cooked with too much smoke the routine WOULD Flash the Hue lights red and ...

Sandawg by • Community Member
  • 824 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Protect Weave Mesh

Hi,I have a client that wants to use multiple Nest Protect (Gen 2) devices in a larger installation project. Approximately 10000 square feet over four levels. The product documentation suggests that each device only has a range of 50 feet to another ...

KnoxNest by • Community Member
  • 1056 Views
  • 2 replies
  • 0 kudos

False Battery Low Warning on Brand New 2nd Gen Nest Protect

Just bought 3 Nest Protect Gen 2 smoke alarms today (13May24) and installed them. 2 work as advertised, 3rd indicated a low battery caution. Nothing new here other than another often reported false battery low indication. Send me the paperwork to hav...

MylaDog by • Community Member
  • 1584 Views
  • 8 replies
  • 1 kudos
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