02-23-2024 03:17 PM
When will Google Home support Nest Protect devices? I cannot add them. This causes users to have to use two apps to see their Google and Nest Devices!
02-25-2024 02:25 PM
Hi Macmcleod3,
Thanks for reaching out to us. Currently, Nest Protects can only be added via Nest app. We appreciate your request for this additional feature, and please be assured that our product team is working non-stop with different partners to bring the best features to our Google Nest devices. So, please let our product team know about it by sending feedback.
Best,
Zoe
02-25-2024 05:51 PM
This is a HUGE miss by Google. I moved away from Ring to have all my devices visible/manageable by in one pane/one app, but I missed this. I never would have guessed that Google would sell products that are only supported in different apps. It is unacceptable for any company but particularly unacceptable for GOOGLE, a tech company that understands the necessity for simple management. Very surprising and dissapointing.
02-26-2024 10:06 AM
Hello everyone,
@Macmcleod3, we hear you. We appreciate you sharing your thoughts and feature requests. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page for any updates.
Thanks for the help, Zoe.
Regards,
Lance