03-04-2024 05:30 AM
We have multiple SSIDs in a very large home. For a single Google account, can the Nest App support the maximum of 18 Nest Protect devices on different Wi-Fi networks?
03-06-2024 09:11 AM
Hi CujoJones,
Thanks for posting here in the Community forum and for showing interest in our Nest Protects. Currently, the Nest app does not support the simultaneous use of multiple Wi-Fi networks for Nest Protect devices within a single Google account. The Nest app is designed to manage and control Nest devices, including Nest Protect, within a single Wi-Fi network.
Each Nest Protect device should be connected to the same Wi-Fi network for proper functionality and communication with the Nest app. If you have multiple SSIDs in your home, it's recommended to ensure that all Nest Protect devices are connected to the same Wi-Fi network to facilitate seamless communication and management.
Let us know if that helps.
Best,
Zoe