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Cannot connect google home to nest account

Community Member

I have the Google Nest protect smoke detectors in my house and active on the Nest app but when i try to connect Nest to Google Home app it asks me to login with an Nest account but i only have a google Nest account and sign in with Google. 

Once I open the google home app and try to link the nest, it prompts me for my ‘nest account password and email’ but when I log in to the nest app, it uses my google account details NOT the nest account details. 

How do I migrate them so I can connect to my google home network?


Community Member

having the same problem.

When trying to connect your Nest account to your Google Home account (whether migrated or newly created account) the webpage that is loaded to login to (pic 1), does not have "sign in with Google" option (pic 3). The URL's are completely different. Then when you put in your Google account credentials into the Nest login page (pic 1) you end up with an error (pic 2).

They just have to redirect you to the correct URL (pic 3) and then you can login using Google credentials and then the accounts should link.

This seems like an easy fix for Google to do???


People complained about this here as well on the forum:

But no solution.



pic 1pic 1pic 2pic 2pic 3pic 3


Community Member

@GarrettDS can you please give us some input on this?

Community Member

I called Google Home tech support (surprised there was a live tech support), and They said Nest Protect is not integrated with Google Home yet.  And they said they realize that some but not all Nest products are integrated, and have no idea when Google will integrate everything.


So Nest Protect devices will not be seen in your Google Home... for a company that is owned by Google⁉️  No cross team integration I guess.  Hopefully temporary.

I don't know if that solves the problem of the incorrect URL though.

Community Member

perhaps google should make this  a notification as well, especially since I selected add new device and it  said connect Nest.