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Does the second generation of nest protect have different packaging?

Community Specialist
Community Specialist

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Original Poster:  汪正本 

I bought a total of 7 nest protects, and I have only received two so far. I bought the wired version, but both of them show the battery version. The model number on the sticker is S3003LWES (wired model), and the box is installed to the end Which version is it? If 7 of them are battery versions, it is acceptable, but the two boxes currently received are completely different. I wonder if I have received both the 1st and 2nd generation products at the same time! Can you explain it?