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Edward Shan Original Poster 8/15/21 I cannot setup my protect on my Nest App as I cannot find NEST-

rgaila
Community Specialist
Community Specialist

‎08-30-2021 11:23 AM

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Original Poster: Edward Shan 

I cannot add protect on the NEST app as I cannot find the NEST-0128 wifi

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rgaila
Community Specialist
Community Specialist

‎08-30-2021 11:23 AM

Hey Edward,
 
Having trouble connecting your device to the app is not ideal, and I am sorry this is the case. I would be more than happy to help you out, and get you up and running. I did find a helpful article with some troubleshooting steps that could be of use. Please let me know if that helps, or if you are still having trouble.
-From Jake K, Community Specialist.
 
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