04-21-2024 08:08 AM
I have 5 Nest protects wired and all were installed a couple years ago at the same time. Last night, one went offline. When I try to reconnect it to my wireless network, I get this error code, PO14(0.65) (or perhaps is P0(0.65). Wi-Fi is working, the signal near the protect is strong and all other products are working normally (also have a thermostat).
I get a blue light on the device when I am trying to connect, but it seems to time out after not connecting.
Any advice?
Thank you!
04-24-2024 10:47 AM
Hi @NeferNoir,
Thanks for reaching out to us here in the community. I'm sorry to hear about your Nest Protect being offline.
I really appreciate the details about the steps you've already taken. Since the light is pulsing blue, this means the device is ready for setup, but the app might have timed out during the process.
Here are some steps you can perform:
Please keep me updated.
Best regards,
Jenniffer