Expiration Prior to Purchase

[godawgs]

Is there any way to find the manufacture or expiration date of a Nest Protect before opening the box? I have the serial number on the outside packaging, but the “Replace By” date is only printed on the back of the detector. Does Google offer a lookup tool for serial numbers, or is opening the box the only way to see the expiration?

Hate to buy it, and it expires in a year or so?

[EduardoN]

Hi @godawgs,

Thank you very much for contacting this community! I understand you are trying to find the manufacturing or expiration date of the Nest Protect before opening the box. I know how frustrating it is not knowing when a device is about to expire, but I am here to help you.

I would like to ask you a few questions so I can provide you with more information.

• Where and when did you buy this Nest Protect?
• Could you send me photos of your Nest Protect box? Please when you capture the box please make sure to hide the Serial Number before sharing the photo.

Please feel free to share any additional details you think might be relevant.

Best regards,
Eduardo

[DanCoco]

Are you just randomly asking for users to do things? Seriously what would sharing a photo of the box without serial number do? 

Did you read the user's question and use context clues? Why assume they've purchased a detector already? Basic comprehension shows that they're asking if there's a way to know how many years they might get from an old stock device. 

[DanCoco]

Realistically, at this point it makes little sense to buy any new protects, even if you already have some. Production has ended, potentially even a couple years ago (when it was common to be getting "old" stock) Google has ended production before getting the protects into Google Home. (Beta doesn't count for life safety products.)

If you have an expiring or failing unit among other protect detectors, it would be safer to buy a non smart co/smoke detector than another Nest Protect. 

I would also skip the First Alert model that Google sold the design to. Google has failed spectacularly in Nest software development and migration, that it's hard to trust them.