I lost the wire connector for Nest Smoke Detector and can't find a replacement

[DritaL]

Hello there, trying my luck here...

I have a Nest Protect 2nd gen and moved recently to a new house. I took my 2 Nest smoke alarms with me to install in the new house but forgot to take the wire connectors.

I contacted the support team via chat twice but they were not able to tell me where I could buy them. They asked me to buy the Firex Smoke Alarm adapter plug (https://www.amazon.co.uk/dp/B0039PJK40?ref_=cm_sw_r_cp_ud_dp_BGNRYGMNEV88FSFE83EA_1) but my electrician said they don't fit.

I've seen on another thread that Google sent the connectors to some customers for free, probably because the smoke alarms were under warranty. But what about those that are out of warranty, what's the solution? Throwing perfectly functional smoke alarms in the bin? All I need is that wire connector and I'm happy to pay for it. Can someone provide some advice?

Thanks

[Markjosephp]

Hello DritaL,

Thanks for reaching out here in the Google Nest Community! I understand your situation with trying to find the right wire connectors for your Nest Protect. 

It sounds like you've already explored some options, we'd be happy to take a look at this for you. Could you please fill out this form with the needed information?

Let me know once you're done.

Best regards,
Mark

[DritaL]

Thanks very much Mark! I have submitted the form.

[Markjosephp]

Hi DritaL,

Thanks for completing the form; we have received it. Soon, a member of our senior support team will contact you via email. Continue the conversation there, and please don't hesitate to reach out to us for any future questions or concerns—we're here to help!

Warm regards,

Mark