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Lack of Availability of Wired Nest Protect Replacement – Unacceptable Situation

Clygne
Community Member

Previously, the wired version was listed as available for mid-May delivery or pickup at the Google Store Chelsea. However, on Mar 18, 2025, selecting "wired" from the dropdown menu only displays a "notify me when available" message, with no indication of when or if it will return to stock.

This is unacceptable. Google has a responsibility to ensure customers can replace essential safety devices like smoke alarms in a timely manner. Instead, I am now left without a replacement, while resellers on Amazon and eBay sell outdated inventory at inflated prices.

Google, I need a clear and actionable solution. How can I obtain a new, properly-dated Nest Protect (wired) without further delays?

 

2 REPLIES 2

NetFixer
Community Member

In the same boat.  So I’m following.  I made the mistake of purchasing on Amazon and received a unit that was obviously refurbed and manufactured in 2017.

DanCoco
Community Member

I would say start researching a replacement system. Google's lack of communication and just seeing these posts, it's looking like Google's entering the "let it burn" phase of the Nest merger. I haven't yet found a replacement myself, but cancelled a purchase of 8 more detectors that would have finished my system some years ago. (I started with 2, got 2 more, then started having issues around the time Google forced the Nest account migrations.)

 

I'm hoping these keep working till my 2028 expiration comes up and something better exists by then. Some companies have "smoke detector listeners" that will listen for the detector beeps and trigger smart home actions from that, such as texting you, turning on lights, etc. Might be worth getting those, then buy basic "dumb" detectors to replace failed or expired Nests until you get them all exchanged for whatever else.

 

(I find the interconnected alarm feature important, but there are cheaper detectors that still have that function.)