NEW NEST PROTECT INSTALLATION ISSUES

[Frankp418]

New protect smoke alarms will not install due to internal nest software issues according to nest support team??  Anyone hear of this?  It’s been about 3 weeks and issue still not resolved. I continue to get P018 errors upon install. 

[JillG]

Hi @Frankp418 

Here is the troubleshooting for the P018 error: Troubleshooting a P018 or P008 error when setting up a Nest Protect - Google Nest Help 

There are some routers that are not compatible as per that page.

Please reach out to support directly and they should be better able to help.

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