02-12-2024 09:54 AM
My Protect said the batteries were low. I replaced with new Energizer lithium batteries and about a day later it says the new batteries need to be replaced. Super annoying.
02-12-2024 10:58 AM
I've had similar issues with lithium batteries in an outdoor thermometer sensor. I wrote it off to buying old batteries off the shelf.
02-18-2024 05:23 AM
Hi everyone,
Thanks for reaching out to the Google Nest Community. I’m sorry to hear that you’re having issues with Nest Protect. I’d be happy to help you with this. Let’s check it out.
After Nest Protect is paired or processes a software update, Nest Protect will calibrate its sensors and battery level over the next 24 hours. Leave the original batteries in the Nest Protect for now. If the low battery alert ceases after 24 to 48 hours, it’s expected behavior.
If the issue persists, please follow the steps below:
You can also use the Nest app to get the Nest Protect’s version number.
Open the Nest app > Go to Settings > select the affected Nest Protect > tap Technical info > look for the version number.
To further assist you, please provide the Nest Protect’s software version.
Keep me posted.
All the best,
Lance