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Nest Protect and Google Nest Doorbell not connecting to my wifi

Community Member

This forum is really challenging as I just want support. 
I have installed a new Orbi Wifi 6 network. Wifi settings are the same as before. So password and network name and ssid same. Have connected my Apple TV, my Sonos (6 speakers) my Mac book pro and iPhone all transitioned with ease. But I cannot connect my nest doorbell battery (brand new) or my google nest protect. but my google hub works. But my google speaker does not. 
I have tried factory reset, have tried removing and reading devices. Have successfully connected my nest protect and then it drops off again. It’s so frustrating. I have tried rebooting the whole network and restarting the connectivity journey again. No luck. 
argh!!!! So angry.



Community Member

Ps - what I mean by my first sentence is google should help! No offence to the community!

Community Specialist
Community Specialist

Hey Shinz,


Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!