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Nest Protect: how to get mac address?

gharris999
Community Member

How does one retrieve the mac address and IP of a Nest Protect through the Nest App, Home App or Nest webUI?

3 REPLIES 3

EmersonB
Community Specialist
Community Specialist

Hello gharris999,

 

Thanks for reaching out here in the Community. While it's not available in the Nest app, you may try checking this information through your router settings. In case you're not familiar with your router settings, you may call your provider and ask for assistance to check it. 

 

Regards,

Emerson

Go into the Nest app, select the protect then technical information, hit will see the Mac address there

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

Thanks for chiming in, @Scrumdidly

 

@gharris999, thanks for reaching out. I want to check if you managed to see the response from Emerson above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more. 

 

Best,

Zoe