12-01-2023
04:18 AM
- last edited on
12-05-2023
02:47 PM
by
Lance_L
Moderator edit: Subject updated for clarity and findability.
my wired nest protect occasionally, but on a regular basis, will chirp three times and announce fire. There is no history of this in the app. There is no light alarm. How do I get this to stop? I’d really love to not have to replace it. I have already replaced it once. This is the second Protect that is doing the exact same thing.
12-05-2023 02:48 PM
Hello Lauramit,
Thanks for reaching out to the Community, I’m sorry to hear that you’re having issues with Nest Protect. Let’s check it out.
A few questions: was there any sudden change in humidity right before the alarm went off? How long did the alarm go off? Do you have multiple Nest Protects? If yes, did all Nest Protect devices in the house sound off during the event?
You can check out this handy guide for tips on how to prevent false alarms.
Keep me posted.
Best,
Lance