My Nest Protects are already installed. I had to do a reset of my Nest app and now they are no longer in the app. Is there a way to reconnect them to the app without climbing a ladder and taking them down?
We don't have any Nest Protects, but for the benefit of other customers reading this who might be able to help, what do you mean by "I had to do a reset of my Nest app"? I don't think there is any such function.
Thanks for reaching out. I'm sorry for the delay. I'd like to confirm, did you uninstall the app or did you reset the Nest Protect? Could you please tell us more about it? Also, you can visit our website to check on how to set up your Nest Protect with the app.
