Nest Protect

[LinVoel]

I had the Nest Protect installed in my home 10 years ago - I have 5 devices.  One has not worked for 8 years, the 3 upstairs units go through new batteries every 6 months or less and have been doing so for about 4 years.   I am using the recommended Ultimate Lithium batteries.

I have tried to find a phone number for techincal support - with no success.  I would like to tak to a live person to find out what I need to do.  I'd like to get a technician out here to test the devices and replace if necessary.

Please help me out here!  Thank you.

[Abscam]

they are 10 years old, there is no warranty at this point. they have discontinued the product and partnered with a 3rd party for future releases - there is a press release around here somewhere. none of them are hardwired? when I had them they were hardwired and I never had any problems with them.

[virnab]

Hi LinVoel,

Thanks for posting in this community. 

I understand that you need to find a phone number for technical support to test your Nest Protect devices and get the assistance you require. No worries, help is here. 

To get you the right level of help, please fill out this form with the required information to receive personalized customer service. 

Feel free to keep us posted if you have more questions.

Best regards,

Virna