07-25-2023 11:45 AM
I submitted a warranty claim for a Nest Protect 2nd Gen after confirming that it’s under warranty, however after a couple weeks I haven’t received any email confirmation that my claim was received. Just submitted a second time including serial number and proof of purchase and still have not received any reply. What gives?
07-30-2023 05:01 PM
Hello KB1122,
We'd like to know more about this. Please fill out this form so we could investigate further.
Best,
Edmond
08-02-2023 07:54 PM
Hi there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon.
Best,
Edmond