new to nest protect 2nd generation

[Cairnzie]

Can anyone tell me how the nest comes off the ceiling so that I can find my activation code ?

[RXShorty]

Hi @Cairnzie 

To remove your Nest Protect (for cleaning or battery replacement), turn it counterclockwise until it disconnects from the backplate. 🙂

See the support page it is explained at the installing part as a tip.

[Markjosephp]

Hi folks,

I definitely wanted to stop by and see how I could help.

@RXShorty, thanks for the assistance. Big help!

@Cairnzie, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Thanks,

Mark

[Markjosephp]

Hello Cairnzie,

Checking back in — how's it going? Still need our help?

Best regards,

Mark

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Mark.

Thanks,

Archie