Google Nest Community

Nest Protector Sensor Fail

My nest protector was purchased in 2019. The alarm is beeping non stop and it says “nest protector sensor fail” I have tried cleaning any possible dust out and this issue still continues. I replaced the batteries last month. It was working fine but n...

Can you get alarms anywhere?

No support

What is up with nest no support only says so thing went wrong. Requested a call in work hours just says outside hours when it's not. This support is useless and not w have a crappy doorbell that is not charging when wired and there is 24v going to it...

Replacement back plate for battery nest protect

I am trying to find replacement back plates for battery nest protect. But they don’t seem to be advertised anywhere. Where can I get them from? I see people have asked before but the answers are not made public.

Replacement Nest Protect 2 Wired Mount

I need a replacement Nest Protect 2 wired mount. Does anyone know where I can buy one?

Add Nest Protect detectors to app without taking them off the ceiling?

Hey, I just got divorced and my husband had all of the detectors on his nest app. Now it's looking like I need to take them all down to access the serial numbers in order to add them to my Nest app. I live in a home with very high vaulted ceilings so...

Nest alerts not visible on Google Home app

When adding a Nest protect you are sent to the Nest app. From the Nest app you can add the Nest Protect. Nest protect is not sharing any information to Google Home.Only the person who set up the Nest protects can see whats wrong. Here is a risk: If t...

Nest history older than 30 days

How can I pull video footage that is older than 30 days? I need footage from 40 days ago. Does Anyone knows?

Pathlight flashing on and off

So I have a recurring problem with the wired Nest Protect. I have the pathlight set to be permanently on, yet it keeps flashing on and off. It fades up and down on a slow 10 second cycle, which is actually quite dangerous if it cuts out when you're h...

Cant connect a nest protect to the app. I'm using Samsung s21+ but cant get it to connect. I