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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Resolved! How many Nest Protects in my new home?

I'm moving into a new home in a few weeks. It's a "track home" where the builder gives you floorplans to select from and then you pick the interior stuff and finishes. I want to replace the builder-installed smoke/co2 detectors (first alerts) with Ne...

mk4635429 by Community Member
  • 3 replies
  • 1 kudos

HELP in the midnight hour

Please help I mistakenly deleted the original nest home app that had all the devices now I can’t see them and my nest guard cannot be unarmed . Is there a solution please.

Nest secure and Brinks

I have a Nest Guard device that I have loved for the past 5 years. Everything was working perfectly until 2 week ago when the cell service stopped working. I pay for Brinks and hadn’t had any problems since I started. On the device technical info, it...

Incompatibility Nest Protect and Nest Hub

I have a very valid issue posted here: ev...

Moridrin by Community Member
  • 3 replies
  • 1 kudos

How can I get my warranty claim through

I am in trying Submit your warranty form with proof of my purchase for a nest protect with the serial number 06AA01A01A5221014Y which has started showing a sensor failure. Cleaning doesn’t help, the alarm was purchased March 10 this year. I am in for...

Wiring help

Hi all. I recently bought a wired Nest Protect to replace my standard smoke alarm and need some help with the wiring. I removed my old alarm and noticed a much more complex set of wires than i had been expecting. I did some looking around and it soun...

xolinlevh by Community Member
  • 3 replies
  • 0 kudos

Nest Protect offline - doesn't rejoin SSID

HI, I have a number of Nest Protects (2nd Gen I think). They all suddenly went offline and will not rejoin the Wifi SSID even with the correct credentials. Reset the network, Lost the Hello Doorbell and all nest Aware door tags also. Cameras OK and o...

Mike_R by Community Member
  • 3 replies
  • 0 kudos

Replacement date too short

Hi,I just purchased a Nest Protect 3-pack from manufacture date was August 2019, therefore the replacement date is August 2029.This means, that I've only actually got 7 years before they will need to be replaced, and not the advertise...

MissLiz by Community Member
  • 9 replies
  • 0 kudos

Can't screw in Nest Protects into wall or ceiling

Hi,Stupid question... can someone give me some advice on how to actually screw in a Nest Protect?I can't even begin to screw them in, either into a wall, or a ceilingThe instructions say:The Nest screws are self-tapping, so there's no need to drill p...

MissLiz by Community Member
  • 14 replies
  • 0 kudos

Google Nest Wifi - AC2200 - WARRANTY REPLACEMENT

My device keeps on randomly turning off and cutting off the WiFi connection. It keeps on asking me to unplug and replug the device to work - this does work, but roughly every 1-2 weeks, it shuts off again and the WiFi device turns off. My other Nest ...

coluudpt by Community Member
  • 6 replies
  • 0 kudos
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