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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Nest Protect and Google Nest Doorbell not connecting to my wifi

This forum is really challenging as I just want support. I have installed a new Orbi Wifi 6 network. Wifi settings are the same as before. So password and network name and ssid same. Have connected my Apple TV, my Sonos (6 speakers) my Mac book pro a...

Shinz by Community Member
  • 2 replies
  • 0 kudos


My hard-wired Nest Protect is installed with the small green light illuminated (indicating powered). But, the app thinks it’s not powered-up. Help? [All other Nest Protects are powered and communicating with each other and the app.]

HeyBurner by Community Member
  • 0 replies
  • 0 kudos

Need ceiling plate

I lost the ceiling mounting plate for my nest protect in a move. How can I get a replacement? Customer service was no help. They just kept telling me it was out of warranty.

Lotal by Community Member
  • 0 replies
  • 0 kudos

Nest Protect Warranty

case number: 0-############2069I spent 1.5hrs on chat trying to get a resolution for Nest Protect offline not able to get it to reconnect though 7 others Nest products connected including another Nest Protect.Chat did not resolve or give me any solid...

GHarvey by Community Member
  • 1 replies
  • 0 kudos
Ueeuue by Community Member
  • 0 replies
  • 0 kudos

Google hub won’t reset

Unplugged and pushed the volume but but still won’t reset. Now what?

by Not applicable
  • 3 replies
  • 0 kudos

Nest app won’t login to control thermostat

 this has been happening the last 3 months, can’t get into it to sort out our thermostat when we’re not home. It’s really annoying and frankley not helpful. I’ve deleted the app and re downloaded it and still won’t let me in. Keep coming up with this...



i have been hacked vu someone that is using the Google nest Änd I would like for you All to Figure out who is doing it Änd put a stop to it please, it has been going on for about four months now and I am really tired oft it! Thank you so mua,ch!,,

Tayta1973 by Community Member
  • 1 replies
  • 1 kudos