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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3180 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 128578 Views
  • 243 replies
  • 11 kudos

Nest Protect Migration Error

I was able to set up my nest but I get an error when I try to migrate my nest account to my google home account. It says “an unexpected error has occurred”. I’ve tried multiple times with nothing working

Nate5 by • Community Member
  • 1057 Views
  • 5 replies
  • 0 kudos

Can’t Switch Nest Protects to New Router

I have 3 wired Nest protects and 2 battery-only nest protects, all 2nd Generation. I recently upgraded to a new router and I’ve set up a 2.4 ghz connection to use for this purpose. I set my iPhone and the 2 battery-only nest protects on a table near ...

Sutra by • Community Member
  • 1164 Views
  • 5 replies
  • 0 kudos

Resolved! Adding Additional Nest Protect Smoke Detectors

I need to add 3 more smoke detectors however the Nest Protect app has nowhere to "add new device". Looking for assistance. I've searched and it's all for a new account and mine is established. Do I need to delete my Nest Protect account and start ove...

Pfunk by • Community Member
  • 3650 Views
  • 4 replies
  • 0 kudos

Resolved! New Smoke - P0018

8 new Gen2 smoke install. Error code P018 every time on every device. New home, no other devices or interference. Tried iphone 13, iphone 8 - both airplane mode, no vpn. Wi-fi is a Unifi DM SE feeding numerous domes with massive signal strength, have...

bford by • Community Member
  • 1822 Views
  • 5 replies
  • 0 kudos

Not getting notifications

For some reason I don't get notifications through to my phone, even though they are turned on. I have to log into the nest app to see what's happening. Is it possible to change the noise the alarm makes, or the voice? My dogs hate it snd panic whenev...

Nest Protect error P006

Due to a recent modem change, three Nest Protects had to be reconnected. One was easily added but as the other two are attempted, I keep getting a P006 error. I have tried moving closer to the router, resetting the Protects, removing batteries, etc. ...

My3kees by • Community Member
  • 956 Views
  • 3 replies
  • 0 kudos

Nest Protect chirping - no apparent reason

I have 3 nest protect alarms in the house, and one of them has started chirping for 5 times, every minute or so. According to the app, everything is fine. I disconnected the device and the chirping still continued coming from the ceiling, even withou...

araph by • Community Member
  • 1323 Views
  • 3 replies
  • 0 kudos

nest protect

How do I enter serial number instead of key code

davidpk by • Community Member
  • 798 Views
  • 4 replies
  • 1 kudos

Nest Protect

Cannot change wifi setting after changing my broadband hub. Even though nest protect devices light up when try to access through the nest app. I can even set off tests via the app

SimonIcjp by • Community Member
  • 1345 Views
  • 6 replies
  • 0 kudos

Nest app not working

We have two nest protect smoke alarms and for the last few months we have been unable to log into the nest account, we just go round in circles. Even tried logging in on our lao tops and nothing. I know the smoke alarms are still working, but we have...

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