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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 112463 Views
  • 243 replies
  • 8 kudos

Help with nest smoke alarm

Hello, I recently purchased a nest protect smoke/co alarm. I set it up in the nest app and all seemed well. I then thought about how I can share the device and notifications with my fiancé. Upon researching it seemed i needed to download the Google h...

nest smoke detector

I have one area showing offline..so go to that area and press button and it comes on line and knocks off other area ,. Same WiFi same ssid .using unifi ..have 13'access points and 5 switch all up-to-date and all unifi equipment ..

smoking10 by • Community Member
  • 855 Views
  • 3 replies
  • 0 kudos

Resolved! Do I need to replace them all?

Our home has six somewhat old smoke detectors. Three of them are not functioning properly. Can I simply replace the three troublemakers with Nest Protect, or would I have to replace all six? What concerns if any would I have if I only replaced three ...

MTNesters by • Community Member
  • 5407 Views
  • 10 replies
  • 0 kudos

Cannot connect Nest Protect after upgrading to BTSmart Hib2

I have recently upgraded to BT Smart Hub2. All works OK except Nest Connect. The 6 existing Nest Connects talk to each but they are offline. Changing internet settings doesn’t work. I have restored one Nest Connect to factory setting and tried to con...

Alfred123 by • Community Member
  • 896 Views
  • 5 replies
  • 0 kudos

Smoke protector

I replace batteries in a few days later it disconnected tried to reconnect it several times for about 2 1/2 hours and still no luck reset it to factory and still no luckI need technical phone support specific to my needs. I don’t have all the informa...

Gtgjoey by • Community Member
  • 1009 Views
  • 3 replies
  • 0 kudos

Nest Protect Devices Using High Bandwidth

Does anyone else have a problem with their Nest protect devices (gen 2) using a very high amount of data? As an example, over a 24 hour period between 4 Nest Protect devices I saw an download of 17.87 GB and upload of 40.73 GB - that's right GB, not ...

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