notification for 'your house is burning down' is no different to a text saying 'whats up'

[charlie12d]

I have no idea if gen1 or gen2.

As per the title...if i cant alter the nest notification alert sound, then there is not point. I can get texts all day and happily ignore them, so i need a different sound for 'my smoke alarm is going off'. This is basic 101stuff. 

iphone.

If Ring can do it(allow you to alter notification sound), i expect to be able to do it with Nest

let me know how...

[aatienza]

Hey charlie12d,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Thanks,
Archie

[charlie12d]

Are you paid to give that response? Wow.

So you didnt answer the question? Can i, or can i NOT change the notification sound? YES or NO.

[Patrick_Caezza]

No, you can not change the sound.

[charlie12d · Accepted solution]

What a joke product. the most basic feature missing. Will be returned.

[EmersonB]

Hi everyone,

@charlie12d, we understand if you can't customize your own notification for your Nest Protect alerts. However, we don't have any news to share about applying this feature to the Nest app. We're always looking for ways to improve and we'll take it as feedback. We would suggest you send your feedback to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Let us know if you have more questions in mind as I’ll be locking this thread after 24 hours.

I appreciate the help, Patrick_Caezza and Archie.

Thanks,

Emerson