cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

1 out 3 Nest Thermostat is not working

Sunnykaul5
Community Member

‎08-21-2024 09:35 PM

 

1 out 3 Nest Thermostat is not working

I found this same situation reported by 'swilliams51' on 12/26/23. Perm link to that topic = https://www.googlenestcommunity.com/t5/Nest-Thermostats/1-out-3-Nest-Thermostat-is-not-working/m-p/5...

 

How was this issue resolved?

Note, my Thermostat has been working fine for 9+ months. Nothing (including my wifi password) has been changed and suddenly one of the thermostats (in our master bedroom) stopped working.  The same exact situation as reported by 'swilliams51' on 12/26/23.

 

0 Kudos
Reply
1 REPLY 1

AxelD
Community Specialist
Community Specialist

‎08-25-2024 12:59 PM

Hi Sunnykaul5,


Thanks for posting in the Community! Sorry to hear that your Nest Thermostat is no longer turning on. No worries, help is here! To assist you with the best solution, I would like to get a bit more information:
 

  • What type of Nest thermostat do you have?
  • Does the thermostat charge with a USB cable?
  • Do you have a C wire connected to the thermostat?
  • Do you see an error code on the thermostat display?
     

Keep me posted.
 

Regards,
Axel. 
 

0 Kudos
Reply