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1 out 3 Nest Thermostat is not working

Sunnykaul5
Community Member

 

1 out 3 Nest Thermostat is not working

I found this same situation reported by 'swilliams51' on 12/26/23. Perm link to that topic = https://www.googlenestcommunity.com/t5/Nest-Thermostats/1-out-3-Nest-Thermostat-is-not-working/m-p/5...

 

How was this issue resolved?

Note, my Thermostat has been working fine for 9+ months. Nothing (including my wifi password) has been changed and suddenly one of the thermostats (in our master bedroom) stopped working.  The same exact situation as reported by 'swilliams51' on 12/26/23.

 

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Sunnykaul5,


Thanks for posting in the Community! Sorry to hear that your Nest Thermostat is no longer turning on. No worries, help is here! To assist you with the best solution, I would like to get a bit more information:
 

  • What type of Nest thermostat do you have?
  • Does the thermostat charge with a USB cable?
  • Do you have a C wire connected to the thermostat?
  • Do you see an error code on the thermostat display?
     

Keep me posted.
 

Regards,
Axel.