10-23-2021 11:09 PM
I purchased a nest thermostat. It has been working well with AC till recently when I turned it to control heater. It only turned furnace not the heater. As a result, only the cold air blows in. I hired a AC guy who diagnosed all the way to the thermostat. The thermostat is defective. How can I get the defective replacement with Google. I purchased in March 2021.
01-10-2022 12:07 PM
Hey Joezheng88,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-14-2022 11:13 AM
Hey Joezheng88,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
01-17-2022 09:25 AM
Hey Joezheng88,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake