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2021 Nest thermostat

Joezheng88
Community Member

I purchased a nest thermostat. It has been working well with AC till recently when I turned it to control heater. It only turned furnace not the heater. As a result, only the cold air blows in. I hired a AC guy who diagnosed all the way to the thermostat. The thermostat is defective. How can I get the defective replacement with Google. I purchased in March 2021. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Joezheng88,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Joezheng88,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Joezheng88,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake