Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: Bryson Hill
When we returned from vacation my entryway nest thermostat was off-line. The next day it was connected. Then the next day it was disconnected. Then the display would not turn on after being tapped or walked by several times. So far I have read some editorials on people having the same issue and I have completed all the steps like; reset my router, my thermostat, and the network on the thermostat. I have taken it off of the wall and plugged it back in several times. There has been a prompt that says the “wiring has changed” but based on the diagram, the wiring is still correct. I have not changed the wiring at all. My nest upstairs is fully connected and working properly. So the Wi-Fi issue is puzzling. When I did a factory restart on my thermostat I got all the way to connecting it to my app and had a terrible time finding my network. it finally picked up my Wi-Fi the fifth time but then stopped working when I tried to choose the area in which it was connected to. For example I chose entryway. It thought for a long time and an error message came up on my app. Please help.
