3rd thermostat confused with first thermostat

[ObergR]

When I try to connect my third thermostat to the app it says that it is already connected as living room. Living room is the first thermostat that I installed. So I have two thermostats in the app not three and it looks like one of them will control two of the actual thermostats. I don’t want that. I want to control all three separately

[EdwardT]

Hi ObergR,

Thanks for reaching out. I'm sorry to hear that you're having an issue with pairing your Nest Thermostat to the app. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• Can you control the Nest Thermostat stand alone?

Also, please try resetting the Nest Thermostat to factory defaults and try pairing it to the app again.

Let us know how it goes.

Thanks,

Edward

[EdwardT]

Hi ObergR,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba