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6 digit code for themostat 2nd generation

satjohn
Community Member

trying to register 2nd generation thermostat to home app.

asking for 6 digit code.  no qr or code on product.

6 REPLIES 6

Anonymous
Not applicable

You didn't see the QR code at the back of the thermostat display or the 6 digit code? Have you tried to connect it to your computer via micro USB cable?
Or if you're able to use the thermostat display, you can go to settings then you can see the QR code and entry key (6 digit code) under the nest app. You have to use the nest app for Nest Learning Thermostat.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Anonymous, thanks for the help!

 

@satjohn, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

satjohn
Community Member

no thanks,gave up & returnd it.

EdwardT
Community Specialist
Community Specialist

Hi satjohn,

 

Thanks for the update. We're sad to see you go. We hope we can make it up to you in the future. Let me know if there's anything else.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi satjohn,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi satjohn,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward